Sales & Operations process consultation

Digitizing supply chain planning processes is a major investment. Here's what a $10b company discovered with their feasibility study.

A Multinational Food and Biotechnology Corporation

Revenue: USD 10 BillionPresence: Operates in 36 Countries

Issues Addressed

The organization faced significant challenges that prompted the need for a robust supply chain planning system powered by digital tools. Key objectives included:

• Enhancing operational efficiency

• Improving planning accuracy

• Accelerating decision-making through data-driven simulations

Organizational Challenges

1. Lack of Integration: Existing demand and supply planning systems operated independently, creating silos.

2. Excel Dependency: Heavy reliance on manual data updates in MS Excel led to frequent human errors.

3. Limited Forecasting Methods: Minimal use of statistical forecasting hindered forecast accuracy.

4. High Workload: Operations and planning teams faced excessive workloads, reducing productivity.

5. Absence of Scenario-Based Decision-Making: Decision-making lacked flexibility and scenario-based capabilities.

   
   

Transformation Solutions

During the consulting phase, the organization embarked on a transformative journey in Sales & Operations Planning (S&OP), addressing gaps and operational inefficiencies. Key steps included:

• Comprehensive Business Study: Conducted an in-depth analysis of current processes in collaboration with each department.

• Stakeholder Engagement: Engaged key stakeholders from Sales, Demand Planning, Production, Procurement, Finance, and IT.

• Critical Review: Evaluated critical business elements, including people, processes, data, and systems.

• Goal Definition: Defined the organization's current state, challenges, opportunities, and new goals.

• Improvement Areas: Pinpointed core areas needing enhancement to create a responsive supply chain and planning process.

Achieved Results

1. Process Optimization: Documented and implemented process improvements that delivered tangible business value.

2. Stakeholder Alignment: Aligned recommendations with key stakeholders and business owners to ensure shared understanding and buy-in.

3. To-Be Recommendations: Designed future-state processes, including:

   • ROI Tracker

   • Proposed IT Landscape

   • Revamped Supply Chain Planning Processes

   
   

This transformation addressed the organization's challenges while laying the foundation for an agile, efficient, and data-driven supply chain framework.